Hi I'm Suzy ! You'll find me behind the scenes at Mike Lee Plumbing & Heating, think of me as the friendly voice on the phone and the one who keeps everything ticking along smoothly.

With over three decades dedicated to customer service, I believe that a bit of clear, honest chat and a caring attitude can make all the difference to your experience.

So, what do I get up to? 

Well, I'm the one who'll get your appointments booked in without a fuss, make sure all the paperwork is in order (because nobody likes messy admin!), and keep you in the loop and feeling supported from start to finish. All that experience I've gathered, along with some qualifications and a few lovely nods of appreciation along the way, means I'm ready to tackle any admin challenge with a smile and a real personal touch.

Just like I enjoy the challenge of pushing my limits in running and fitness, I bring that same dedication and positive energy to ensuring smooth operations for our customers. And as a fellow animal enthusiast, I approach every task with empathy and understanding. I Definitely provide down to earth service.

I'm more than just an administrator; I'm a friendly face (or voice!) committed to providing helpful and efficient support. I'm looking forward to assisting you and making your experience with Mike Lee Plumbing & Heating (MLPH LIMITED) a great one!